Mona Grace Online Shop Shipping and
Delivery Policy
Thank you for choosing Mona Grace for your fashion needs. We
are dedicated to providing you with the best possible shopping experience.
Please take a moment to review our Shipping and Delivery Policy.
1. Processing Time:
- Orders are
typically processed and shipped within 1-2 business days after payment is
confirmed.
- Processing may be
delayed during peak seasons or promotional events.
2. Shipping Methods:
- We offer standard
and expedited shipping options.
- Shipping costs
and estimated delivery times will be displayed at checkout.
3. Shipping Destinations:
- We currently ship
to all states in the USA. If your location is not listed, please contact us at
monagracefashion@gmail.com or contact.monagrace@gmail.com for assistance.
4. Order Tracking:
- Once your order
is shipped, you will receive a confirmation email with tracking information.
- Use the provided
tracking number to monitor the status of your delivery.
5. Shipping Partners:
- We work with
reputable shipping partners to ensure the timely and secure delivery of your
order.
6. Delivery Times:
- Standard shipping
usually takes 5-7 business days.
- Expedited
shipping typically takes 1-3 business days.
- Please note that
delivery times may vary based on your location and external factors beyond our
control.
7. Delayed or Lost Shipments:
- In the rare event
of a delayed or lost shipment, please contact us immediately at
monagracefashion@gmail.com or contact.monagrace@gmail.com. We will work with
our shipping partners to resolve the issue promptly.
8. Customs and Import Duties:
- Customers are
responsible for any customs and import duties that may be incurred. Mona Grace
is not responsible for delays due to customs processing.
9. Address Accuracy:
- Please ensure
that your shipping address is accurate and complete to avoid delivery issues.
Mona Grace is not responsible for items shipped to incorrect addresses provided
by the customer.
10. Shipping Updates:
- We will provide
updates on the status of your order via email. Ensure your email address is
accurate and regularly monitored.
11. Contact Information:
- Email:
monagracefashion@gmail.com
- Alternate Email:
contact.monagrace@gmail.com
12. Changes to the Shipping and Delivery Policy:
- Mona Grace
reserves the right to update or modify this policy at any time without prior
notice.
Thank you for choosing Mona Grace. We appreciate your
business and strive to make your shopping experience enjoyable. If you have any
questions or concerns, please don't hesitate to contact us.
*Note: This shipping and delivery policy is a sample and may
be adapted based on the specific needs and circumstances of Mona Grace.